$47.00 USD

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Playbook: 4 Big Skills to Conquer Conflict

This course is THE foundational course for everyone. Start here to learn the 4 Big Skills to manage conflict.

People with high conflict tendencies cause tremendous frustration, anger and angst. We dread being in conflict with them. But there is hope! 

When things aren't going well, blame is the natural reaction. With the most difficult "difficult" people, blame is a way of life and they find a "Target of Blame" every time things don't go their way.

The Target of Blame can be anyone—a friend, family member, co-worker or spouse/partner, or neighbor. Blaming others helps them feel better about themselves. 

This pattern of blaming is unconscious, meaning that they are totally unaware that it is a problem and that it is their own problem. They feel comfortable in conflict. 

This course starts with the foundation required to effectively manage relationships with the most difficult people, starting with understanding the high conflict cycle of thinking (it's all in the brain).

Then learning the 4 BIG SKILLS for managing interactions with them can be a lifesaver for you. It requires doing the opposite of what you usually do and what you feel like doing. 

You won't regret learning the 4 BIG SKILLS. Your stress will decrease and confidence will increase.  

You will:

  • Learn about unmanaged emotions
  • Learn all good/all bad thinking
  • How to respond to conflict in an acceptable manner
  • Extreme behaviors
  • Targets of blame
  • Taking responsibility rather than blame
  • Work at your own pace
  • Get valuable information 
  • Get peace

After completing your purchase, you can immediately sign in and begin using the course!

Your Instructor

Bill Eddy, LCSW, Esq. is the co-founder and Chief Innovation Officer of the High Conflict Institute in San Diego, California. He pioneered the High Conflict Personality Theory (HCP) and has become an expert on managing disputes involving people with high conflict personalities. He was the Senior Family Mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a licensed clinical social worker therapist with twelve years’ experience.

He serves on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law in California and is a Conjoint Associate Professor with the University of Newcastle Law School in Australia. He has been a speaker and trainer in over 30 U.S. states and 10 countries.

He is the author or co-author of sixteen books and has a popular blog on the Psychology Today website with over 4.0 million views.


Contact us at [email protected]